Fantastic Customer Service and Product

The best I’ve experienced on the App Store. Simple product that that does exactly as advertised. No hassles, no issues, and no problems. I say fantastic Customer Service, not because I needed help using the software (it’s super easy to use), but because I had a question about encoding, and I got a response within 24 hours.

Actually, I lied. I got a response in 8 minutes. I sent the email with my question at 3:46PM, and got a response by 3:52PM with an answer. I’m not saying that will happen to you, but man, I can definitely get behind a company (or individual) that stands behind its products. I never really take time to write reviews. But this is hands down one of the best experiences I’ve had in a while on the App Store, and I had to make mention of it.

Anyways, as for the actual product, I got fed up with the command line and reading Apple’s documentation. This one piece of software took all the guesswork out of it and made it an extremely smooth and simple process. Highly recommended.

Forsplay about HLS Video Creator